Portfolio Recovery Associates, LLC

They literally call me several times a day all from different numbers. Leaves no voicemail. I have no debt and they keep asking for someone else. I’m going to be sueing you. I’m already dealing with a lot in my life I don’t need this company harassing me while I’m at work.

Debt collectors suck. We all know it. However, my man Abdul went above and beyond to actually help me out with payments. Most agents told me to just make payment in full, Abdul kicked it up and got me a payment plan. The only pleasant experience I’ve had

I feel in my opinion that i am being harassed and i have filed a consumer protection complaint

No one wants to be in debt and worse, have their debt go into collections, so how can you really write a review on a debt collecting company? Let me tell you... the customer service was amazing! I spoke to a customer service agent and a manager, and both were kind, actively listened, compassionate, and helpful. Their understanding and ability to work with me resulted in a settlement that I am beyond grateful for. Thank you PRA for your kindness, patience, and efforts!

PRA has greatly improved the payment experience. For me and my age-old debt, they have come a long way in offering alternatively "low" payment options..as low as a $5.00 payment. That, is greatly appreciated and takes some pressures off, to include, not paying mounting interest charges. Everyone at some point has made financial mistakes, and I for one, appreciate the chance to pay what I can, for consistently as I can to eventually make this debt disappear. The site payment options are very good and the bit that I am able to pay, well, those bits will add up to eventually have this weight off my back. PRA is very clever, I will give them that!! With my age old debt and the relocations I have had over the years, they remind me that I still owe this debt. It is to the point now, that with each bit by bit payment I make, I feel a world better because I know that after this time of avoidance, I feel more welcoming about my soon to be financial freedom.

I am in the process of settling a lot of my debt. I am in murky waters, but using Portfolio Recovery's website allowed me to take a breath. I was able to set up payment plans on two accounts. On the third account, they told me I could pay it, but it would be in my best interest to not pay it. I LOVE the honesty of this company. The stress of debt relief was taken away and my payment plans (which saved me 40%) are set in motion.

If you were to have debt you’d want it to be with this collection Company. The customer service over the phone is great anyone I speak to is so helpful willing to listen and help me where it’s needed. The online portal is amazing it’s easy to use it tells you exactly what you need to know and no more than that. There’s been times where I haven’t been able to pay on time or at all in there so flexible with payments and days. Overall they’re great!

As weird as this might be to say, they've been the most wonderful collections agency to deal with. I have been paying on the account they collected since 2018, and was able to negotiate the amount down to an affordable amount for me to completely pay off today. I am well on my way to resolving all of my debt, and I am so pleased with all of their help. Their website was easy to navigate, and their live chat agents are so helpful! Though my experience with them was amazing, I am so glad to be done paying them off!