OneMain Financial

I worked with Navis in the Kona branch. She worked really hard on getting me a loan and tried her best to get a lower rate for me .She took her time with me .She made me feel very comfortable.

Signed up through credit karma as a suggested loan. I was pre-approves for a secured loan. Filled out the application put my $25,000 dollar car as collateral for a $2400 secured loan for the sole purpose of building my credit score. They never got back to me I had to call in and get a update on the application myself. When I called in they wasted an hour of my time asking questions then they asked for proof of income. I asked why I needed proof of income if I was pre-approved and I had 10x the loan amount in collateral. I asked to speak to the manager and the manager said they would call in and take off the hard inquiry that they put on my credit score for no reason. They informed me that someone would call me from the corporate office. that never happened. They wasted my time and damaged my credit score. they also falsely advertised on credit karma that I was preaproved. Stay away from this company, your credit score is valuable and they don’t seem to care about that

The folks who work at the Kona Branch have always gone above and beyond to help me with my financial needs. Nothing but the highest praise for all of them here!