New Mexico Title Loans, Inc.

If there was a negative rating I would give the lowest possible rating. This place is an absolute joke and the worst customer service I have ever delt with! The women working here are unprofessional, yelling at every family member who is still in mourning when trying to speak to them. They also incompetent in every way. Very rude and disrespectful. Calling a family in mourning rude and in response saying ''blah blah blah". A family member who took out a loan prior to his death, family unaware of when because they won't give that info, who had PTSD, trying to get things situated did not allow us to have time to get things in order. They Went and repoed the deceased vehicle. When We couldn't even get our personal items from it. Then when we went to check on the vehicle they gave us the runaround as well with an address that you cannot locate. Do not go to these places for money!!! No matter what! They will charge interest and go harass all family members and friends until they get what they need. They do not care about your personal or emotional state or what happened to the person who took out the loan. Nor their frame of mind when taking out a loan. They will be open to take money but not willing to help. They also ''conveniently'' towed the vehicle on a Friday afternoon, no warning, so that way we couldn't do anything about it until Monday. Monday came around, and still no help from the rude employees working there. Do NOT WORK WITH THESE PEOPLE! I'm usually a positive person for businesses but places like this should never be opened. Now we have to deal with these people again, and now bringing a lawyer and police officer and recording our interaction with this awful place once again. This will be posted on social media as well.

Awesome experience great staff!